Fluorine Terms of Service

Effective Date: May 6, 2026

Last Updated: May 6, 2026

These Terms of Service ("Terms") are a binding agreement between you and Fluorine Technologies, Inc. ("Fluorine," "we," "us," or "our") and govern your access to and use of fluorine.app and our AI-powered workspace platform (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Section 16 contains a binding arbitration clause and class action waiver. Read it carefully.

1. Definitions

"Customer" means the individual or entity that registers an account or whose employees or contractors use the Service.
"User" means any individual authorized to use the Service through a Customer account.
"Customer Content" means any data, text, files, messages, documents, or other content submitted to the Service by Customer or its Users.
"Output" means content generated by the Service's AI features in response to Customer Content or User prompts.
"Subscription Plan" means the paid or free tier the Customer selects.

2. Eligibility and Accounts

You must be at least 16 years old (or the age of majority in your jurisdiction, if higher) to use the Service. By using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "Customer" refers to that organization.

You are responsible for:

Providing accurate registration information.
Maintaining the confidentiality of your credentials.
All activity under your account.
Promptly notifying us of any unauthorized access.

We may suspend or terminate accounts that violate these Terms or pose a risk to the Service or other users.

3. The Service

3.1 License

Subject to these Terms and payment of applicable fees, Fluorine grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for Customer's internal business purposes during the subscription term.

3.2 Restrictions

You will not, and will not permit others to:

Reverse engineer, decompile, or attempt to derive the source code of the Service.
Resell, sublicense, or otherwise commercially exploit the Service except as expressly permitted.
Use the Service to build a competing product or to benchmark for that purpose.
Circumvent usage limits, security features, or access controls.
Use automated means (scrapers, bots) to access the Service except as we expressly permit (e.g., our public API).
Use the Service in violation of applicable law or to infringe the rights of others.
Upload malware, conduct denial-of-service attacks, or otherwise interfere with the Service.

3.3 Updates and Changes

We continually improve the Service. We may add, modify, or remove features. We will provide reasonable notice of materially adverse changes to paid features.

4. Customer Content and Data

4.1 Ownership

Customer retains all rights, title, and interest in Customer Content. Fluorine claims no ownership of Customer Content.

4.2 License to Fluorine

Customer grants Fluorine a worldwide, royalty-free license to host, copy, transmit, display, process, and create derivative works of Customer Content solely as necessary to provide and improve the Service for Customer, comply with law, and enforce these Terms. This license terminates when Customer Content is deleted, except for backup copies retained for the periods described in our Privacy Policy.

4.3 Responsibility for Customer Content

Customer is solely responsible for Customer Content, including its legality, accuracy, and the right to submit it to the Service. Customer represents that it has all rights and consents necessary to submit Customer Content and to authorize Fluorine's processing under these Terms.

4.4 No Sensitive Data

Unless we expressly agree in writing (e.g., via a Business Associate Agreement), Customer will not submit to the Service:

Protected health information regulated by HIPAA.
Cardholder data regulated by PCI DSS.
Government-issued identifiers (e.g., Social Security numbers).
Information of children under 13 (or under 16 in the EEA/UK).
Other categories of sensitive data subject to heightened legal protections.

4.5 Data Processing

Our Privacy Policy describes how we handle personal information. For Customers subject to GDPR, CCPA, or similar laws, our Data Processing Addendum (available at fluorine.app/dpa) is incorporated into these Terms.

5. AI Features and Outputs

The Service includes AI features such as summarization, task generation, search, and content generation.

Output Ownership: As between you and Fluorine, Customer owns Outputs generated for it, subject to the rights of third parties whose content was used as input.
No Training on Customer Content: We do not use Customer Content to train our own AI models or third-party foundation models. Our AI subprocessors are contractually prohibited from training on Customer Content processed through the Service.
Output Limitations: AI Outputs may be inaccurate, incomplete, biased, or offensive. Outputs may be similar to outputs generated for other customers. Do not rely on Outputs as the sole basis for decisions with legal, financial, medical, safety, or other material consequences without human review.
Customer Responsibility: Customer is responsible for reviewing and validating Outputs before relying on or publishing them.

6. Acceptable Use

You will not use the Service to:

Violate any law or regulation.
Infringe intellectual property, privacy, publicity, or other rights of any person.
Generate or distribute child sexual abuse material, non-consensual intimate imagery, or content that sexualizes minors.
Generate content intended to harass, defame, threaten, or incite violence against any person or group.
Generate disinformation, deepfakes, or impersonate real people without consent.
Provide unauthorized professional advice (legal, medical, financial) presented as authoritative.
Develop weapons, malware, or systems designed to cause physical or financial harm.
Conduct phishing, fraud, or social engineering.
Process data for surveillance in violation of applicable law.

We may investigate suspected violations and take appropriate action, including content removal, suspension, or termination.

7. Third-Party Integrations

The Service may integrate with third-party services (e.g., Slack, Google Workspace, Notion). These integrations are provided by third parties and are governed by their own terms and privacy policies. Fluorine is not responsible for third-party services. Connecting an integration authorizes us to access and process data from that service as configured by you.

8. Subscriptions, Fees, and Billing

8.1 Plans and Fees

Paid subscriptions are billed in advance on a monthly or annual basis per the Subscription Plan you select. Fees are non-refundable except as required by law or as expressly stated in these Terms.

8.2 Free Trials

We may offer free trials. At the end of the trial, your subscription will automatically convert to a paid plan and you will be charged the then-current fee unless you cancel before the trial ends.

8.3 Auto-Renewal

Subscriptions automatically renew for successive periods of the same length at the then-current rate unless cancelled before the renewal date. You can cancel auto-renewal in your account settings.

8.4 Taxes

Fees are exclusive of taxes. You are responsible for all applicable sales, use, VAT, and similar taxes, except for taxes on Fluorine's net income.

8.5 Late Payment

If payment is overdue, we may suspend the Service and charge interest at the lesser of 1.5% per month or the maximum rate permitted by law.

8.6 Price Changes

We may change subscription fees with at least 30 days' notice before the change takes effect. Changes apply at your next renewal.

9. Term and Termination

9.1 Term

These Terms begin when you first accept them and continue until terminated.

9.2 Termination by Customer

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No refunds for partial periods.

9.3 Termination by Fluorine

We may suspend or terminate your access immediately if you materially breach these Terms, fail to pay fees, or use the Service in a way that creates risk for us or other users. For non-material breaches, we will provide notice and a 30-day opportunity to cure.

9.4 Effect of Termination

Upon termination:

Your right to use the Service ends.
We will make Customer Content available for export for 30 days, after which we will delete it per our Privacy Policy.
Provisions that by their nature should survive (e.g., Sections 4, 10, 11, 12, 13, 14, 15, 16, 17) will survive.

10. Intellectual Property

Fluorine owns all rights in the Service, including software, designs, trademarks, and documentation. These Terms do not grant you any rights in our intellectual property except the limited license in Section 3.1.

10.1 Feedback

If you provide suggestions, feedback, or ideas about the Service, you grant Fluorine a perpetual, irrevocable, worldwide, royalty-free license to use them without obligation to you.

10.2 Usage Data

Fluorine may collect and use aggregated and de-identified data derived from operation of the Service for any lawful business purpose, including improving and marketing the Service.

11. Confidentiality

Each party may receive confidential information of the other ("Confidential Information"). The receiving party will use the same care to protect Confidential Information as it uses for its own (no less than reasonable care), use it only to perform under these Terms, and not disclose it except to employees, agents, and advisors with a need to know who are bound by similar confidentiality obligations. Confidential Information does not include information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law (with prompt notice where permitted).

12. Warranties and Disclaimers

12.1 Limited Warranty

Fluorine warrants that the Service will perform materially as described in our documentation. As your sole remedy for breach of this warranty, Fluorine will use commercially reasonable efforts to correct the issue, or, if it cannot, refund prepaid fees for the affected period.

12.2 Disclaimer

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." FLUORINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. FLUORINE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE.

13. Indemnification

13.1 By Customer

Customer will defend, indemnify, and hold harmless Fluorine and its officers, directors, employees, and agents from any third-party claim arising out of (a) Customer Content, (b) Customer's use of the Service in violation of these Terms or applicable law, or (c) Customer's use of Outputs.

13.2 By Fluorine

Fluorine will defend Customer from any third-party claim alleging that the Service, when used as authorized, infringes a third party's U.S. patent, copyright, trademark, or trade secret, and will pay damages and costs finally awarded or agreed in settlement. This obligation does not apply to claims arising from (a) Customer Content, (b) modifications to the Service not made by Fluorine, (c) combinations with non-Fluorine products, or (d) use after Fluorine notifies Customer to stop. If the Service is found to infringe, Fluorine may, at its option, modify the Service, obtain a license, or terminate the Service and refund prepaid unused fees.

13.3 Process

The indemnified party will promptly notify the indemnifying party, allow the indemnifying party to control the defense, and reasonably cooperate. The indemnifying party will not settle a claim that imposes obligations on the indemnified party without consent.

THIS SECTION 13 STATES THE PARTIES' SOLE LIABILITY AND EXCLUSIVE REMEDY FOR THIRD-PARTY CLAIMS COVERED HERE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO FLUORINE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

These limits apply regardless of legal theory (contract, tort, statute, or otherwise) and do not apply to (a) Customer's payment obligations, (b) either party's indemnification obligations, (c) breaches of confidentiality, or (d) liability that cannot be limited by law.

15. Modifications to These Terms

We may update these Terms from time to time. If changes are material, we will provide at least 30 days' notice by email or through the Service before they take effect. Continued use of the Service after the effective date constitutes acceptance.

16. Governing Law, Arbitration, and Class Action Waiver

16.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply.

16.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The arbitration will be conducted in San Francisco, California, by a single arbitrator. The arbitrator's award is final and may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND FLUORINE AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over any class proceeding.

16.4 Exceptions

Either party may (a) bring an individual claim in small claims court, or (b) seek injunctive relief in court for misuse of intellectual property or confidential information.

16.5 Opt-Out

You may opt out of arbitration by sending written notice to legal@fluorine.app within 30 days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you opt out.

17. Miscellaneous

Entire Agreement: these Terms, the Privacy Policy, the DPA (if applicable), and any order form between us are the entire agreement and supersede prior agreements on the subject.
Assignment: you may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
Force Majeure: neither party is liable for delays caused by events beyond reasonable control (e.g., natural disasters, war, internet outages, government action).
Notices: we may send notices via email or in-Service messages. Notices to us must be sent to legal@fluorine.app.
No Waiver: failure to enforce a provision is not a waiver.
Severability: if any provision is unenforceable, the remainder will continue in effect.
Independent Contractors: the parties are independent contractors. These Terms do not create a partnership, agency, or employment relationship.
No Third-Party Beneficiaries: these Terms do not create rights for anyone other than the parties.
Export Control: you will comply with U.S. and applicable export laws and will not use the Service in embargoed countries or in violation of sanctions.
U.S. Government Users: the Service is "commercial computer software" subject to FAR 12.212 and DFARS 227.7202.

18. Contact

Fluorine Technologies, Inc.
Email: legal@fluorine.app
Website: fluorine.app

This document is a template and does not constitute legal advice. Have it reviewed by qualified counsel before publishing.